Terms of Service

1. About Studoli

Studoli is an online tutoring marketplace that connects students, and the parents of students, with independent tutors ("Teachers") for lessons in school subjects, homework help and exam preparation, held online or in person. These Terms govern your use of our website, mobile application, and all related services (collectively, the "Platform").

2. Eligibility

You must be at least 13 years old to create an account on Studoli. By registering, you confirm that:

• You are at least 13 years of age (or have parental consent if under 18).
• If you book lessons for a child, you are their parent or legal guardian and remain responsible for the bookings made for them.
• All registration information you provide is accurate and up to date.
• You will maintain the accuracy of your account details.

3. Account Responsibilities

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Notify us immediately at [email protected] if you suspect any unauthorized use of your account.

You may not transfer your account to another person or use another person's account without their express permission.

4. Tutor Applications

Individuals who apply to become Teachers on Studoli agree to:

• Provide accurate, truthful information in their application.
• Undergo our identity and background verification process.
• Comply with our Teacher Code of Conduct and quality standards.
• Conduct lessons in a professional, respectful manner.
• Follow our child safeguarding rules when teaching students under 18, including keeping all contact with the student and their parents on the Platform.
• Not offer or accept payments outside of the Studoli platform.

Studoli reserves the right to approve, reject, or remove any Teacher application at its sole discretion.

5. Payments and Commissions

All payments for lessons are processed through the Studoli platform. Studoli charges a commission on Teacher earnings as outlined in the Teacher Agreement. Refund eligibility is determined in accordance with our Refund Policy available on the Platform.

• Learners are charged at the time of booking confirmation.
• Teachers receive payment after the lesson is completed and the hold period has elapsed.
• Disputes must be raised within 48 hours of the scheduled lesson.

6. Referral Programme

Studoli operates a referral programme. Rewards earned through referrals are credited to your Studoli wallet and may only be used toward lesson bookings. Referral credits are non-transferable and have no cash value. Studoli reserves the right to modify or terminate the referral programme at any time.

7. Prohibited Conduct

You agree not to:

• Use the Platform for any unlawful purpose or in violation of any regulations.
• Post or share false, misleading, or offensive content.
• Harass, threaten, or harm other users or Teachers.
• Attempt to gain unauthorised access to our systems or other accounts.
• Circumvent the Platform by arranging private lessons with Teachers you met through Studoli.
• Use automated tools to scrape, crawl, or extract data from the Platform.

8. Intellectual Property

All content on the Studoli Platform — including text, images, logos, videos, and software — is the property of Studoli or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from our content without express written permission.

9. Disclaimer of Warranties

The Platform is provided "as is" and "as available" without warranties of any kind, either express or implied. Studoli does not guarantee uninterrupted, error-free service. We are not responsible for the quality, accuracy, or suitability of lessons provided by independent Teachers.

10. Limitation of Liability

To the maximum extent permitted by law, Studoli shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the Platform, even if Studoli has been advised of the possibility of such damages.

11. Termination

Studoli reserves the right to suspend or terminate your account at any time for violation of these Terms or for any other reason at our discretion. You may close your account at any time by contacting support. Upon termination, your right to use the Platform ceases immediately.

12. Changes to These Terms

We may update these Terms from time to time. When we do, we will revise the "Last updated" date at the top of this page and, where appropriate, notify you by email or in-app notification. Your continued use of the Platform after changes take effect constitutes acceptance of the revised Terms.

13. Governing Law

These Terms are governed by and construed in accordance with applicable law. Any disputes shall be resolved through good-faith negotiation, and if unresolved, through binding arbitration or the courts of competent jurisdiction.